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Eric Burns Online

My Virtual Take on Tech

  • Blog Content
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  • SE Skills Survey – Help!!

Month: June 2018

So What Am I Looking For?

June 27, 2018 Attitude Getting Hired Random Notes No Comments
A common question I get either from recruiters or hiring managers is “So what are you looking for?”  I’ve been on this journey long enough that my priorities have distilled down to 4 clearly defined goals – beyond just doing something related to Sales Engineering.  And if you are in…
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SE – You MUST Know Layers 8 & 9 of the OSI Model

June 25, 2018 Sales Engineers No Comments
As a Sales Engineer one often knows a variety of disparate technologies and details.  And any with network knowledge are already wondering about the title.  Some readers already know the joke.  You see the OSI model describes the conceptual layers to a network, and there are actually only 7 layers…
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So You Get the Need for Performance – but How Do You Improve It?

June 13, 2018 CDNs High Level Tech Intro Monitoring No Comments
There are some eyeopening metrics out there about the correlation between performance and revenue.  It has been 12 years since Amazon published their research that 100ms of delay cost them 1% in sales.  And in 2013 Intuit published how each second of improved load time from 15 down to 7…
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SE – Conference Booth Duty Is Your Friend

June 7, 2018 Sales Engineers No Comments
One of the responsibilities of a Sales Engineer is booth duty at various conferences.  I must have 2 or 3 dozen badges hanging on the wall in my office from the past 7 years.  Yes, there are some badges in there for Sales Kickoffs and other events, but the bulk…
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Hiring? PagerDuty Knows How To Do It

June 4, 2018 Hiring Process Sales Engineers No Comments
So I’m a few months into my search for a new role and of course have had a few hiccups along the way.   When I joined Compuware/Dynatrace I didn’t know what a Sales Engineer (or even APM) was, and it was a life changing experience.  As for Fastly, CDNs sounded…
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