This is Part 2 of When Your Brand Becomes the Bait, a three-part series examining brand-impersonation phishing, security-reporting friction, and the privacy risks created when abuse reports are forwarded to suspected operators. In the first article in this series, I described a phishing attempt that reached me through Nextdoor shortly…

This is Part 1 of When Your Brand Becomes the Bait, a three-part series examining brand-impersonation phishing, security-reporting friction, and the privacy risks created when abuse reports are forwarded to suspected operators. On Friday, July 31, I posted several items for sale on Nextdoor. Almost immediately, I received a direct…

Your users will come to your solution with a wide variety of experiences and knowledge. They’ll also enter the documentation on a specific page likely based on their initial query into Google. This isn’t a call to better leverage SEO in your API docs, nor is it one to dumb…