Resilience, Not Audacity

Cold calling really has a lot to do with resilience, and this week I got a good reminder of that. Early in the week I commented on an LinkedIn comment where someone felt cold calling was about chutzpa. When I hear that word, I think of audacity. I had replied…
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Personalization Beats Volume

Quick outreach tip for anyone in sales or recruiting: Before emailing someone about services, take 30 seconds to see what they actually do. If someone works at a software services company, pitching them software services isn’t outreach – it’s spam. Personalization beats volume every time.  
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Progress Happens Beneath the Surface

As 2025 winds down, many of us are reflecting on the year – its wins, its lessons, and its challenges. To those still grinding but not seeing the success you deserve, know this: progress often happens beneath the surface. As Steve Jobs wisely said, “Some years you win. Some years…
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Irony Moves Fast on the Internet

A few weeks ago, a major cloud outage drew some public commentary from Elon Musk. One month later, and headlines read: “Outage Disrupts X, ChatGPT and Other Parts of the Internet.” According to the article the root cause was Cloudflare, and it is a solid reminder that much of the…
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Always On Culture and Global Teams

I have always been a big opponent of “Always On Cultures.”  Those are ones where you are expected to frequently check emails and IM outside of work hours.  Don’t get me wrong, there are times when big projects are going live, or big deals are near closing, that you need…
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Use a Rearview Mirror Board to Stay Confident

Life can be a rollercoaster, and we are our own worst enemies when it comes to self-doubt and insecurity.  A lot of people create Vision Boards as a visual representation of their goals.  Rather than go down a path about (ABC) Goals, I’d like to first share about a different…
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