Eric Burns Online — Page 2 of 11 — My Virtual Take on Tech

Four Weeks on the #CognigyCrew

Time flies by, and I’m having fun with Cognigy. The platform is as powerful and intuitive as I thought. The timing is also early enough that I’m able to get help onboarding. Startups almost always have Player-Coach leaders. Overloaded Players that always are needed on the field running plays can’t…

Excited to Be at Cognigy

February 22, 2022 Conversational AI Sales Engineers Startups No Comments

My Sales Engineering career began in the start of 2011. During the past decade-plus I’ve been spoiled by the firms I’ve gotten to work for. Dynatrace’s solutions and Fastly’s delivery network are magical. They were as close as I’ve seen technology be to Arthur C. Clarke’s 3rd Law that “Any…

Adventures in Creating a Social Media Presence

February 8, 2022 Getting Hired High Level Tech Intro Sales Engineers No Comments

Are you thinking you need to create more of a Social Media presence? You’re reading this article, perhaps from LinkedIn, so you’ve gotten a start. For some pointers on my journey read on! I’ve been posting at least an article a month for almost 2 and a half years now. …

10 Considerations When Selecting SaaS

January 31, 2022 CDNs High Level Tech Intro Message/Chat/Collaboration Startups No Comments

There has been a SaaS (Software as a Service) component to the solutions I’ve helped to sell for more than a decade now. I’ve gotten to see some of the “gotchas” (often with competitors) where companies get taken advantage of with SaaS solutions. From a professional perspective SaaS has made…

Proximity, The Key To Resolutions

January 22, 2022 Attitude No Comments

In an earlier article I wrote about Jerry Seinfeld’s productivity hack of not breaking the chain. If you’ve got resolutions you hope to achieve and want a little edge, let me share with you the value of Proximity as they relate to existing habits or patterns. We humans tend to…

The Metaverse – It Is Coming. I Have No Doubts.

December 31, 2021 High Level Tech Intro No Comments

There has been a lot of news since Mark Zuckerbeg announced Facebook’s Meta’s vision of the Metaverse. Disney, Microsoft, and Roblox (to name a few) are all talking about their plans. And even if Apple is mum on the topic – it is on their radar. I’d going to give…

I’ve Broken the Chain. So I Started a New One This Month

December 13, 2021 Attitude No Comments

Are you lacking the discipline to continuously improve your craft? Those 10,000 hours needed to master an art can seem daunting. As part of my desire to be more disciplined I made the mistake of tweaking Jerry Seinfeld’s productivity hack. Made it almost two and a half years and never…

Gimp, Logos and Transparent Backgrounds

September 30, 2021 High Level Tech Intro No Comments

Note – this article is very much WIP. If you are pasting logos and images onto your slides or website, get familiar with image formats and which ones allow transparent backgrounds. High level summary is that certain formats allow a transparent background. It is quite simple to convert an image…

Karma and Hiring Managers

September 22, 2021 Attitude Getting Hired Hiring Process Startups No Comments

I’ve interviewed with a good number of tech firms. No, not as a job hopper – rather as having been unexpectedly (temporarily) disabled. I experienced a longer than expected recovery time and one overconfident false start. Hiring managers have ghosted me the majority of the time. A solid education and…

I’ve Made Mistakes: On the Value of Trust

August 31, 2021 Attitude Startups No Comments

I was on a Sales team meeting earlier this month. We worked down the list of AEs (Account Executives) for a certain topic. One of the new (to the team) reps started their update off with “I’ve made mistakes. There are things I could have done better.” They explained their…