Attitude Archives — Page 4 of 6

Elated to be at Aisera

Hard to believe a month has passed already! I’m excited to announce I’ve joined Aisera as a Senior Sales Engineer. Aisera builds Conversational AI and Conversational RPA (Robotic Process Automation). This enable firms to quickly provide a powerful self-service experience. With customers like Autodesk, Zoom, McAfee and Dartmouth I can…

Last Day at Fastly

June 25, 2021 Attitude Startups No Comments

After a second 2 year tour as a Sales Engineer at Fastly, I am sad to announce that today is my last day. When Fastly invited me back, I was injured and looking for a safe place to confirm my recovery. Looking back, the amount of gratitude I feel to…

Branding and Your Bot

May 28, 2021 Attitude Conversational AI High Level Tech Intro Message/Chat/Collaboration No Comments

Hungry, hours into a long drive, you scan each off ramp looking for a good place to eat. Think of two fast food logos. One that “will do” and one that “always hits the spot.” How do you feel seeing on the horizon the one that is just okay? How…

Feedback? You Need To ____(Verb) _(Adverb) _____(Adjective).

April 29, 2021 Attitude No Comments

Giving feedback can be challenging. If you think it is easy, odds are there is much room for improvement in how you go about it. Especially if you don’t see improvements or change after doling out your thoughts. The ultimate goal is to have impact on someone’s actions. The ultimate…

No, I Don’t Want to “Put time on (your) calendar”

March 27, 2021 Attitude SE Skills No Comments

Growing or evolving companies will undoubtedly have undocumented and non-standard processes. Teams often share these processes as tribal knowledge of sorts. The key issue with this methodology is that they aren’t shared consistently and deviations will appear over time. This also doesn’t scale well. It is a sign of inexperienced…

Inclusive Leadership – What Will I Do?

December 23, 2020 Attitude SE Skills No Comments

Even as an IC (Individual Contributor), a good understanding of inclusive leadership is of value. A solid grasp here helps you better follow and support your leaders. As such I am completing a course in Becoming a Successful Leader. This is one of three courses in the Inclusive Leadership professional…

Is That Partner Hurting You?

October 31, 2020 Attitude No Comments

Modern business is complex. Firms depend on other firms for a portion of the goods or services they sell. Over the years I’ve seen several very powerful examples of firms harming their brand/reputation with the firms partner with. Penny wise and pound foolish doesn’t begin to describe self inflicting damage. …

Why Now Is the Time for Toastmasters

October 23, 2020 Attitude No Comments

The work world is changing. Communication is even more important now as so many of us adapt to remote work, or remotely searching for employment. Imagine an hour a week where you could work on your communication and leadership skills. One where you were surrounded by other individuals looking to…

“Working From Home”? No Thank You.

July 31, 2020 Attitude Gear No Comments

My time as a remote worker began in late 2010. It’s only been with the “shelter in place” and “office closings” that I’ve gotten to understand how fortunate I am. The key item is that I don’t “work from home” – I have been a “remote worker” for years. My…

Does the “Spiraling Plane” Analogy Apply to Your Firm?

July 27, 2020 Attitude Startups No Comments

Sometimes referred to as a death spiral, it is similar to an analogy I remember John Chambers using after the difficult decision to the difficult decision to lay off 8,500 in 2001. I was fortunate to have survived that round, even with my team going from 24 employees down to…

Eric Burns Online

Category: Attitude