Chatbots and . . . Umm . . . errors.

Last week I attended a MeetUp about Conversational UI.  Ofer Ronen of Chatbase had some interesting slides on how to catalog errors for chatbots.   And I’d argue that this way of categorizing issues can make your team more efficient as they work to improve your chatbots.  When people do context switching…

When Founders Hold On Too Hard

The tech scene has evolved and changed a lot since I joined Next Level Communications back in 1995. It used to be that there had to be much more of a path to revenue to generate investment. Lately it takes a lot less for a firm to get investment and…

Blending Work Lessons Into Your Life

I was going through some papers on my desk and came across a local free paper that I must have picked up while doing some physical therapy at the gym. The cover had a photo of a windblown tree and a quote by Jeffrey Gitomer of “Resilience is not what…

The CRUD to Think About With Modern CDNs

True cutting edge CDNs (Content Delivery Networks) offer features that differentiate them and allow you to cut costs in innovative ways while at the same time improving performance. (They also do a lot to secure your site, but that is for another post.) One of the differences that Fastly offers…