May 2022 — Eric Burns Online

First 3 Months on the CognigyCrew

May 27, 2022 Attitude Startups No Comments

Just wrapping up my first 3 months at Cognigy. It has been an enjoyable time with people I respect and trust. Not to mention the technology does everything they say it will. There is a lot of hype in tech, and many firms paint a picture that really isn’t realistic. …

Sales Engineer and Early to the Team?

May 14, 2022 Sales Engineers SE Skills Startups No Comments

With age comes experience. Hopefully. I’ve had the fortune of being in the Sales Engineering space for more than a decade now. During that time I’ve gotten to experience or observe multiple SE onboarding for firms from 20 to over 4000 employees. Some have worked amazingly well, others were beyond…

Conversational AI Automation Hands-On

May 1, 2022 Conversational AI No Comments

As a disclaimer here, I currently work for Cognigy as a Sales Engineer. During the interview process I signed up for their Free Trial and Academy. The experience there was a huge part of my desire to work there. What follows is my guide for getting started with Conversational AI.…